Frequent Asked Questions

  • How long have you been in business?

    SunBorn HomeCare Service has proudly served the community since 2019, providing compassionate and professional in home care to families who need trusted support.

  • What kind of home care services do you provide?

    SunBorn HomeCare Service offer a wide range of in home care services tailored to each client’s unique needs. Our services include: Private Duty Care, Skilled Nursing, Respite Care, Companionship, Palliative Care. We create personalized care plans to meet your loved one’s individual needs. If you have questions about how we can help, please call us at (816) 208-7266.

  • Where do you provide services?

    We are proudly based in Kansas City, MO and serve surrounding communities. For a full list of our service areas, please visit our Service Area page.

  • Are you licensed and qualified?

    Yes. We are a licensed Missouri home health agency, and all of our caregivers undergo a comprehensive background check. Additionally, they complete a safety training program administered by a qualified insurance provider to ensure enhanced safety skills, injury prevention, and high-quality care.

  • What are the cost of your home care services?

    The cost of in home care depends on your location, the number of hours needed, and the type of services provided. We offer an initial assessment to help determine the best care plan and provide a clear estimate.
    For details on pricing, please contact us directly.

  • Do I pay the caregiver directly?

    No. You’ll never pay caregivers directly. We handle all financial and legal obligations, so you can focus on your loved one. You (or your authorized representative) will receive an invoice only after services are completed, with no extra fees owed to caregivers.

  • Do I need a physicians authorization for your services?

    No. You don’t need pre-authorization, certification, or a prescription. You choose the services, start date, and frequency. We can also help coordinate with your insurance company if needed.

  • Can SunBorn Home Care Services Agency help with medications?

    Yes, we can help with medication management, including picking up prescriptions and administering medications to your loved one while under our care. For more details, call us at 816-208-7266

  • Can I change or discontinue the services my loved one receives?

    Yes! You can update the type or frequency of your loved one’s home health care services at any time. We strive to be flexible to meet their changing needs.

  • How is the privacy of my personal information maintained?

    We strictly follow all federal and state privacy laws to protect your loved one’s information from the very first contact. Only the owner and caregivers directly involved in care have access to this information. We never sell or share your data with third parties and respect your privacy at all times.

  • SunBorn Home Care Services Agency seems like a good choice. What’s the next step?

    Simply give us a call or fill out our Start Care Now form. We’ll answer your questions and schedule a visit to discuss your loved one’s specific needs. After that, we create a personalized care plan designed to keep your family member comfortable, happy, and safe.